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Team Finland boosts its services to entrepreneurs

The Team Finland network is developing its domestic services. The aim is to simplify companies’ access to the network’s services and to improve the smoothness of service. Thanks to the new service model, network organisations can serve companies in an unbroken chain, without referring them from one organisation to another. The first changes visible to companies are the common service number and online contact form taken into use on Thursday, 27 August.

“The idea underlying Team Finland’s new domestic service model is simple: a company gets all the services it needs from a single service point. In other words, the company does not need to learn the division of tasks between public organisations in order to obtain the services they provide. Instead of dallying over complex administrative structures, attention is directed towards conquering new markets and building the prerequisites for new growth. This calls for a Finnish team spirit, which is exactly what Team Finland is all about,” Minister of Economic Affairs Olli Rehn says.

Service is boosted by centralising customer service and deepening organisations’ cooperation in managing accounts. A team is assembled that best serves the company’s needs and combines the expertise of various organisations. The team plans a service proposal for the customer and handles the customer’s changing needs. Regional activities are carried out in cooperation with local actors, including regional development agencies, chambers of commerce and the Federation of Finnish Enterprises. Thanks to the new model, the entrepreneur need not know the details about the services provided by different organisations.

“Finnish expertise is in demand abroad. The State’s task is to ensure that the operating environment for companies is good. Well-functioning internationalisation services are an integral element in this,” Minister for Foreign Trade and Development Lenita Toivakka stresses.

Prime Minister Juha Sipilä has appointed Risto Siilasmaa, Chairman of the Board of Nokia Corporation and F-Secure Corporation, to act as Vice Chairman of the Steering Group. Prime Minister Sipilä himself serves as Chairman of the Steering Group. The following were appointed members of the Steering Group: Ilkka Kivimäki, Partner, Inventure Oy; Nina Kopola, President and CEO, Suominen Corporation; Päivi Leiwo, Chairman of the Board, Oilon Oy; Paula Salastie, CEO, Teknos Group Oy; Paula Lehtomäki, State Secretary, Prime Minister’s Office; Peter Stenlund, Secretary of State, Ministry for Foreign Affairs; Jari Gustafsson, Permanent Secretary, Ministry of Employment and the Economy (as of 1 October 2015); and Anita Lehikoinen, Permanent Secretary, Ministry of Education and Culture.

“Development of the Team Finland network continues in line with the Government Programme. We want to help more and more new, internationally competitive companies on the world’s markets. At the same time, we steer organisations providing internationalisation services to ever closer cooperation,” Prime Minister Juha Sipilä states. 

The Steering Group is appointed for the Government’s term, and is responsible for the strategic steering of the network and setting its goals. Its composition ensures interaction between the corporate world and government.

The Team Finland network brings together all government-funded players providing internationalisation services for companies, working to attract direct foreign investments to Finland, and promoting Finland’s country brand. The Ministry of Employment and the Economy, the Ministry for Foreign Affairs, the Ministry of Education and Culture, and the publicly funded organisations under their supervision that offer internationalisation services make up the core of the network.

Team Finland’s service number is 0295 020 510. The contact form can be found at https://www.tekes.fi/team-finland-yhteydenotto/

Inquiries:
Anna-Kaisa Heikkinen, Special Adviser to the Prime Minister (International Affairs), tel. 040 7483 867, Prime Minister’s Office; Jannika Ranta, Special Adviser to the Minister of Economic Affairs, tel. 029 504 7165, Ministry of Employment and the Economy; Marja Koskela, Diplomatic Adviser to the Minister for Foreign Trade and Development, tel. 0295 350 633, Ministry for Foreign Affairs.

Requests for interviews of Risto Siilasmaa, Vice Chairman of the Team Finland Steering Group, contact: Mari-Kaisa Brander, Communications Manager, tel. 040 131 3388, Prime Minister’s Office.

Published 03.09.2015